Working with Sammy gives you the dual advantages of having someone who always keeps the big picture of your mission in focus…
Read the full review on Google
15YEARS2011–26
Malware · Backdoors · Spam in Google
We clean out the malware, remove the backdoors, and get the injected spam pages back out of Google’s index. $125/hr, most recoveries from $625. Asheville and Western North Carolina, and remotely for clients anywhere.
Free diagnosis, no obligation. Prefer to talk? Call (828) 383-6488.
Most services stop when the malware is gone from your server. That is the easy half. If your site was compromised for any length of time, Google has already indexed the pages the attacker created, and those keep appearing under your domain long after the files are deleted. Search your own domain and you find product listings you never sold, pages in languages you do not speak, and query spam pointing at your homepage.
That is the half that costs you rankings, and it is the half we actually finish. We know because it happened to us. Our own site was compromised, and cleaning the server turned out to be the first week of a much longer job. We wrote up what the whole recovery involved so you can see the real scope before you hire anyone. To see your theme, plugins and WordPress version from the outside, run our free WordPress theme detector.
Every engagement covers the same ground. How long each part takes is what changes the price.
Core files, themes, plugins, uploads, and the database, compared against clean WordPress checksums so we find what scanners miss.
Obfuscated PHP, injected scripts, fake product schema, cloaked redirects, and mail scripts pulled out at the source.
Attackers leave a way back in. We find the extra admin accounts, cron jobs, and dropper files that let them return after a password change.
The part most cleanup services skip. Removal requests, correct status codes, sitemap cleanup, and the Search Console work to drop the injected pages.
If Google flagged the site or your domain got blacklisted for email, we handle the reconsideration request and the delisting.
Suspended account, quarantined files, or a host demanding proof of cleanup. We deal with them directly so you do not have to.
Entry point closed, credentials rotated, core and plugins updated, firewall in front of the site, and daily backups configured.
What got in, how, what it did, and what we changed. Useful for your insurer, your board, or just your own peace of mind.
Not on WordPress? We handle the same work on other platforms, and we can move you off WordPress entirely if that is the better long-term answer.
Found spam pages under your domain? Send us what you are seeing and we will tell you what it is.
You will see malware cleanups advertised for $249 to $299. Those clean the files on your server, and for some sites that is enough. A full recovery also deals with what the hack left in Google and makes sure the attacker cannot walk back in.
| What gets done | Typical cleanup | Full recovery |
|---|---|---|
| Malware removed from your server files | Yes | Yes |
| Backdoors and rogue admin accounts removed | Varies | Yes |
| Injected spam URLs removed from Google | Not usually | Yes |
| Spam URLs answered with 410 Gone so Google drops them for good | Not usually | Yes |
| Search Console cleanup: removals, sitemap, security review | Not usually | Yes |
| Hardening: entry point closed, credentials rotated, firewall, backups | Varies | Yes |
| Written report of what happened and what changed | Varies | Yes |
| Price | $249 to $299 flat | From $625 ($125/hr) |
Want to try it yourself first? Follow our step-by-step guide to fixing a hacked WordPress site.
We publish real numbers because almost nobody in this business does, and vague pricing is how people get taken advantage of when they are panicking. Everything is billed at $125/hr against a range we agree before we start.
Free
Send us what you are seeing and we tell you what you are looking at: whether it is a hack, how deep it goes, and what cleanup would cost. No obligation.
From $625
Malware removed, backdoors closed, spam URLs pulled out of Google, host cleared, site hardened. Billed at $125/hr against a scoped range we agree up front.
From $195/mo
Everything in Full Recovery, then ongoing updates, monitoring, off-site backups, and reinfection watch so you are not doing this again next year.
If a rebuild would cost less than the cleanup, we tell you that instead. Our full pricing is published too.
Host suspended the site or Google flagged it? Tell us where things stand and we will reply within 24 hours.
Client Reviews
Working with Sammy gives you the dual advantages of having someone who always keeps the big picture of your mission in focus…
Read the full review on GoogleSammy was fantastic to work with for purposes of website design. Not only was he organized and timely on delivery of all…
Read the full review on GoogleI’ve worked with Sammy Elfatrany for the past 7 years at Northwell’s Mather Hospital. He manages our website, has built…
Read the full review on GoogleI can’t recommend Sammy enough. Not only is he a talented artist, but he is ethical, kind, and has an amazing…
Read the full review on GoogleSammy has built two websites for my businesses over the past six years and has been an exceptional…
Read the full review on GoogleElfatrany Design was a real life saver when we needed a logo, website and brochures for our baking business. Sammy always…
Read the full review on GoogleWorking with Sammy is fantastic. He is so knowledgeable and helpful and covers so many aspects.
Read the full review on GoogleSammy has been helping with my website for several years, troubleshooting and checking security, and…
Read the full review on GoogleWorking with Sammy at Elfatrany has been an absolute pleasure from the start. He is incredibly…
Read the full review on GoogleSammy is the best Asheville web designer I’ve ever worked with! He’s done two of my websites, my logo, and several…
Read the full review on GoogleElfatrany Design has been an invaluable partner to Oliva Therapeutics for many years, helping us…
Read the full review on GoogleI’ve worked with Elfatrany for years on clients with In The Lights and the past year with Dance Loft…
Read the full review on GoogleAlways so fast to help and super knowledgeable. He has been able to help when others couldn’t figure…
Read the full review on GoogleWorking with Sammy at Elfatrany Design has been nothing short of exceptional. He is a true master of…
Read the full review on GoogleSmall businesses whose host just suspended them. Owners who searched their own name and found spam under their domain. Nonprofits and practices running a site somebody built years ago and nobody has updated since. Agencies who inherited a client site in bad shape and would rather hand the cleanup to someone who has done it before.
The one thing they have in common is that the site is generating real business and it is currently on fire. We are based in Asheville and work across Western North Carolina, but recovery is remote work, so where you are does not change the job.
We bill $125/hr. Most recoveries land between $625 and $1,500 depending on how long the site was compromised and how much of it Google indexed. A single-infection cleanup on a small brochure site is usually at the low end. A site with hundreds of injected spam URLs, a manual action, and a suspended host account takes longer. We quote you a range before we start, and we tell you if we think a rebuild is the cheaper answer.
The cleanup itself is usually done inside 24 to 72 hours. Getting the injected URLs out of Google takes longer because that part is on Google's crawl schedule, not ours. Expect a few days for the bulk of them and up to a few weeks for the long tail. If there is a manual action on the site, the security review adds about a week after we submit it.
Yes, and this is the part most cleanup services skip. Removing malware from your server does not remove the spam URLs Google already indexed. Those keep showing up under your domain in search results and keep dragging on your rankings. We handle the removal requests, the correct status codes, the sitemap cleanup, and the Search Console work to get them dropped, then monitor for reinfection.
Usually not. Most infections can be cleaned in place. A rebuild makes sense when the site was running abandoned or nulled plugins, when the compromise has been sitting for months, or when the site was already due for a redesign. We tell you honestly which situation you are in. If cleaning costs almost as much as replacing, we say so.
Yes. A suspension is common and it is usually lifted once the host can verify the malware is gone. We work with your host, clean the account, and provide whatever they need for the review. We have done this on WP Engine, GoDaddy, SiteGround, Bluehost, and standard cPanel shared hosting.
In most cases yes, though not overnight. Rankings recover as Google recrawls the clean site and drops the injected pages. How fast depends on how long the hack ran. A site cleaned within days of infection typically recovers within a few weeks. A site that was compromised for six months takes longer, because Google has more bad signals to unwind.
Yes. We are based in Asheville and work with businesses across Western North Carolina including Hendersonville, Black Mountain, Waynesville, and Brevard. Hack recovery is entirely remote work, so location does not change anything. We take clients anywhere in the US.
Cleanup without hardening just resets the clock. Every recovery we do includes closing the entry point, removing backdoor admin accounts, forcing credential rotation, updating core and plugins, and putting a firewall in front of the site. We also offer ongoing maintenance if you would rather not track updates yourself.
If your website has been compromised, flagged by Google, or you’re seeing spam pages, suspicious redirects, or a sudden drop in rankings, we can help. We’ll audit your site, remove the threat, clean up the damage, and harden your security so it doesn’t happen again.
Tell us about your project and we will come back with a real number. Or book a call and talk it through.